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What To Know About Content Cleaning After a Fire

2/24/2020 (Permalink)

Professional cleaning a table after fire damage Content cleaning in North End, MA

What To Know About Content Cleaning After a Fire

After a fire in your North End, MA, the cleaning of your personal items may be something you’re worried about. In addition to needing to know what items are salvageable, it’s also important to know which cleaning method should be used. There are many options from dry-cleaning to a full wash. Here’s what you may want to know.

1. Many Items Can Be Salvaged

One of the most comforting things to know is that many more items than you might initially believe can be salvaged. This includes paper documentation and electronics. If you need help identifying what items can be recovered, you may wish to consult with a restoration professional. Items can be cleaned and then moved to content storage until repairs can be completed.

2. Cleaning Methods May Vary By Item Type

It’s also important to remember that content cleaning includes a variety of methods designed to clean different types of items. Some solutions include dry-cleaning for delicate fabrics, washing detergents for items that can be submerged, and wipe on solutions for large scale metal or wood items. An ozone machine can be used to restore air quality, while paper documents and electronics may require special care.

3. Your Restoration Company Can Help

Knowing which items are salvageable, what cleaning method to use for each one may seem overwhelming at first. Fortunately, a local fire damage restoration service can help. These professionals know how to identify the different types of damage that may befall your home's contents during a fire. They will also know which cleaning solution is best for each item type.
Many of your items may be able to be saved even if they seem to be badly damaged. Consult with a restoration professional to determine what can be done, and what the appropriate cleaning solution may be for each item. Remember, different cleaning options, such as dry-cleaning, may be needed for different items.

Basement Flooding: How it Starts and What To Do About It

2/17/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in South End, MA

Living in South End, MA, you know it's not uncommon to find water in your basement. These are often minor issues that you can take care of quickly and that don't cause much damage. However, if extensive flooding occurs, you need to be on your toes and clean it up promptly. If you've never experienced a major flood in your home, it's helpful to understand how one can occur and how you can remove the water and clean up.

Typical Causes

It's important to identify how a flood starts so you can stop the incoming water and minimize the damage. A knowledge of come culprits of flooding can also help you prevent these issues from affecting your home. Pay attention to these issues:

  • Broken or leaky pipes
  • Main water line break
  • Sewer backup
  • Poor drainage on your property

Your Actions

Once you discover a basement flood, you should immediately find the cause and stop it if possible. Next, make sure family members and pets are out of harm's way and remove materials from and around the water. Turn off the power to your home and call a professional flood cleanup company. If you have a pump or a wet vac, start extracting the water and get it out of your home. You should then file a claim with your homeowner's insurance.

What the Pros Will Do

In addition to helping with pipe repair and fixing what caused the water damage, professional crews can get your home back to normal. Technicians will assess the damage and will remove all remaining water from the premises. To discourage the growth of mold and other bacteria, crews will thoroughly dry your home with high-powered fans. They will also use strong chemicals to disinfect all surfaces. The team will tear out ruined materials and will replace them as necessary.
Flooding is never a pleasant ordeal to handle. Luckily, you can rely on the experience of professionals.

How SERVPRO Serves Adjusters and Their Clients

1/27/2020 (Permalink)

SERVPRO facility and green van SERVPRO is one of the leaders in the restoration industry

Why Choose SERVPRO?

As an insurance adjuster in Financial District, MA, you know how important it is to provide great services for your customers at a low cost. When a water or fire disaster affects one of your clients, you need to use a cleanup company you can trust. That way, you can focus on adjusting the insurance claim to best suit everyone's needs.
SERVPRO makes the cleanup process go as smoothly as possible. There are many reasons to pick this business over other similar organizations.

Electronic Files

Before you can calculate the cost of the claim, you need certain information about the loss. This emergency restoration services company provides those details in an electronic file. This document, which is available within hours, includes:

  • The date of loss
  • The estimated cost of services
  • Photos of the damage
  • Scanned paperwork and documents

An insurance adjuster will also receive online access to new, pending and completed jobs. You can also ask for an itemized inventory of the harmed assets, as well.

Cost-Effective Services

After a disaster, your clients will likely be stressed about the rebuild. You can put them at ease by ensuring the restoration is cost-effective.
A delayed response to the emergency could cause the water or fire damage to spread. This, in turn, could make the cleanup more expensive. Thankfully, this business will respond to the scene right away. This will let you start the claims process promptly, as well.
The restoration experts will then pretest every damaged item to see what is salvageable. They understand that repairing assets is cheaper than replacing them.
Trained Professionals
Your clients needed well-trained professionals who will remediate the property safely and properly. That is why this company's franchises are trained to meet The Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards.
SERVPRO is one of the leaders in the restoration industry. An insurance adjuster who uses this business will thus give its clients a competitive advantage.

3 Ways To Prepare Your Business for a Winter Storm

1/27/2020 (Permalink)

snowstorm, poor visibility,slick roads and lots of traffic A winter storm can harm your South End, MA, business and everyone inside

Winter in South End, MA, can leave behind a destructive impact. The intense wind and amount of snow that comes with a winter storm can damage your building and endanger your staff and customers. Avoid getting caught off-guard by nature and prepare for potential incidents. The following advice can help your business survive the winter season.

Communicate With Employees and Customers

Communication is an important asset in both business relations and emergencies. Establishing communication can help mitigate storm damage and keep everyone in the building safe. Arrange staff meetings to discuss emergency plans and encourage the use of phone calls, texts and email for immediate conversations. Also if winter weather conditions are dangerous, use your business's website, social media and even a simple window sign to inform customers about closing times.

Assemble a Master Emergency Plan

Sometimes, weather can be unpredictable and a strong winter storm can catch your establishment off-guard. You and your company will need to create an emergency plan that accounts for the staff, the building, and other factors.

  • Evacuation routes and shelters
  • Emergency kits with items such as blankets, first aid supplies, flashlights and food
  • Snow and ice-removal tools like shovels, ice scrapers and salt
  • Backup generators for essential devices like heaters and food refrigerators
  • Business continuity strategies

The combination of strong communication and inclusive, detailed emergency plans can help your business overcome harsh winter conditions. Planning ahead of time can protect your crew, clients, and business in difficult times.

Prevent Damage to the Building

Freezing temperatures and ice/snow accumulation can destroy your building and set back your company. You can prevent storm damage to the location by taking the appropriate measures before winter. For instance, proper insulation can stop the pipes from freezing, while a low-slope roof can be effective against snow buildup. If damage is already present, then disaster restoration specialists can help salvage your property.
A winter storm can harm your South End, MA, business and everyone inside. Craft emergency plans and make the right building modifications to keep people safe and mitigate winter damage.

Understanding Standards of Commercial Mold Remediation

1/21/2020 (Permalink)

Someone's hand with a measuring tape measuring mold A company complying with basic mold standards will determine the extent of the contamination

Understanding Standards of Commercial Mold Remediation

The EPA and OSHA have mold standards for remediation in commercial buildings, which are not necessarily known by all business owners. Most reputable mold removal companies will hold a certification from the IICRC that stipulates their knowledge of these standards and compliance with them. While knowing the rules of cleaning and remediation is helpful to some business owners, the practice primarily comes down to four steps.

  1. Verification of the problem
  2. Measure of contamination
  3. Containing the area
  4. Removal and restoration

Verification of Problem

As there are a variety of mold species, the first thing a company will do is test and verify the specific type. Some species, such as toxic black mold, require extra caution throughout the removal phase. Testing typically requires a few days to collect samples and send them out for results.

Measure of Contamination

Next, a company complying with basic mold standards will determine the extent of the contamination site and whether it has spread to other parts of your facility. Getting an accurate measurement is necessary to prevent the resurgence of an infestation. Also, it is vital to your business, so operations are not interrupted more than necessary.

Containing the Area

Then, the contamination site must be sealed off, especially if it encompasses a large area. A crew will seal the area with plastic sheeting, ensuring that air circulation is limited and controlled within the affected space. This confinement reduces the risk of the infestation spreading to other areas of the facility.

Removal and Restoration

Last, the mold clean up process can begin. The Seaport, MA, mold removal specialists you hire for the job may have specialized tools and equipment for the removal process, but all debris will likely be double bagged before removal. Once all contaminants have been removed, the company will restore your facility to the pre-contamination condition.
While a commercial building owner doesn't need to know the mold standards for removal, they should ensure that the company they hire for removal is certified. IICRC certification is the best way to know a company understands all EPA and OSHA requirements.

Fire Damage and Water Damage: How One Leads to the Other

12/29/2019 (Permalink)

Firefighters putting out a fire in a commercial building. Cops are present on the scene Fire damage in Boston, MA

Three Main Contributors to Fire and Water Damage

When business owners consider fire damage, they often think of charred structures and melted computer housings. Still, very few consider the extensive amount of water damage that can occur in fire rescue. To help you understand why such loss is inevitable, it is essential to review the main three contributors to such damage.

  1. Rescue Efforts
  2. Heat
  3. Suppression Systems

Rescue Efforts

Most water damage occurs as a result of rescue efforts. Firefighters use large, high volume, high-pressure hoses to dose the flames and extinguish the blaze. While some water likely dissipates from the excessive heat, most of it will remain on the floor, ceilings, walls and cavities of the building, which means that you may want to hire a South Boston, MA, fire restoration company to help mitigate further loss.


While it may seem counter-intuitive, heat can also lead to water and fire damage. Extreme temperatures can lead to burst and broken pipes, which inevitably leads to significant flooding within the property. Therefore, it is often necessary to turn off the water supply to a building following a fire to reduce the risk of water loss.

Suppression Systems

Last, a fire hose and broken pipes are not the only contributors to excessive water buildup in a fire-damaged property. Often, the safety measures that are put in place, like a fire suppression system, can result in flooding as well. While many systems rely on foam or other chemicals, some systems are purely water-based. Also, while there are systems that can coordinate water release to only certain places in the building, other systems do not have such controls, mean that when one sprinkler is set off, all of them go off.
Water and fire damage often appear together after a blaze. However, it is necessary to understand that while such damage is frustrating, it is an essential part of rescue efforts, without which you may not have a commercial facility at all.

When Sandbags Aren't Enough

12/18/2019 (Permalink)

Sandbags Sandbag layouts aren't the only choice

Alternatives for Sandbags

When storms threaten, rivers and ponds can spill over, threatening businesses within the area. Therefore, store owners in Wilmington, MA, often turn to local resources for assistance. Sand bag preparation, for example, occurs as a primary source of local aid. These burlap sacks, filled with sand or soil, can be stacked in front of the storefront, attempting to divert rising water. Used properly, they could offer a line of defense. At times, moisture penetrates through, and they can be problematic to clean up. Here are 2 alternatives you may want to consider.

1. Can You Fight Flooding With Water?
Flood damage is no joking matter. When your property is invaded by exterior water, you could be exposed to bacteria and viruses. At that point, you'll need the services of a water remediation company. To avoid that time and expense, you may wish to invest in additional obstacles. The usual method requires lots of time and muscle. Several inflatable products could help. The HydraBarrier is a simple method. A heavy-duty inflatable tube, you simply connect a hose to it, fill it up and place the six foot high tubing in front of your place's exterior. Sand bag removal is tedious. When the storm is over, deflate HydraBarrier, fold it up and save it for later. It's available in several lengths, ranging from 6 to 24 feet. The AquaDam is similar. Once it's been pumped up, the water-tight exterior creates a border, keeping flooding of up to 10 feet from getting through.

2. Can You Build a Wall?
The Instee Levee Builder adapts the method, using 18 inch tall sacks to establish a large embankment. This one requires a bit of work and heavy machinery. The QuickDam, flood dams in a bucket, trigger on water contact, popping up into an impediment. Could a neighborhood work together, battling a unified threat? Aquafence is a malleable structure, consisting of laminate panels. Use it to fence in your neighborhood. It can be taken down and used again.
Items are available to control flooding. Look for something that saves time and increases security. Sandbag layouts aren't the only choice.

4 Things You Can Do While Waiting For Your Insurance Adjuster

12/11/2019 (Permalink)

Someone replacing floor after water damage Restoring flooring after water damage in Back Bay, MA

4 Things You Can Do While Waiting For Your Insurance Adjuster

If your home in Back Bay, MA, has been damaged, then you should report it to your insurance company right away. During the claims process, a home adjuster will need to visit your house to do an inspection. While you are waiting, there are a few ways you can make good use of your time.

1. Go Over Your Policy

If it has been a while since you purchased your insurance policy and you haven’t needed to use it, you might not remember all of the details. Read over the terms of your policy and make sure you are familiar with the requirements and benefits. This can help you get through the process more easily.

2. Prepare Necessary Paperwork

When making an insurance claim, you will need to fill out some paperwork and may need to provide certain documents. You can organize these while you wait for the adjuster to visit. You might want to make copies to keep for your personal files.

3. Take Pictures

Documenting any damage while you wait to have the inspection done can help speed it along. Locate any structural damage to the house as well as any affected belongings. Take pictures and make a list, including descriptions of items as well as an estimated value. The home adjuster can use this information. Set aside damaged items but do not throw them out.

4. Start Cleaning Up

Because water can cause a lot of secondary damage, such as warped wood and mold growth, it is best to begin cleanup as quickly as possible. Block off any flooded areas so the water does not continue to spread throughout the house, and move belongings to a dry location. A water damage remediation company can help with this as well as repairs.
When your home is damaged, you do not have to sit around and wait for help. Be proactive and make sure you are well prepared when filing a claim. Taking these steps can make the inspection go more easily for both you and the home adjuster.

Does Your Homeowners Insurance Cover Mold Damage?

11/29/2019 (Permalink)

Document of Homeowners Insurance Policy Does your homeowners insurance cover mold damage?

Does Your Homeowners Insurance Cover Mold Damage?

When you think of emergencies that can destroy your home, you probably think of fires and major storms. However, fungus growth can also cause severe harm to your Boston, MA, house. Unfortunately, your homeowners' insurance policy likely does not provide mold coverage.

Covered Perils

In general, homeowners' insurance covers mold damage to your home that results from a covered peril. Covered perils are accidental and sudden disasters that the homeowner cannot prevent, such as:

  • Vandalism
  • Lightning
  • Fire
  • Heavy snow, ice and sleet
  • Accidental plumbing discharge
  • Falling objects
  • Theft

However, there are many instances where your insurance will not cover the cost of mold cleanup in your home. Specifically, if your insurance provider feels you could have taken steps to avoid the fungus growth, it will not pay for the cost of repairs. If the damage resulted from a burst pipe that you ignored for weeks, an unventilated bathroom, or decades-old shingles that you failed to replace, you will have to pay for mold remediation yourself.
Homeowners' policies also typically don’t include flood insurance. That means any mold that grows following a flood isn't covered, either.

Mold Endorsement

Those who want mold insurance coverage can ask their carrier about an endorsement. An endorsement is extra coverage attached to your policy for an additional fee. However, if your home has a history of mold problems, your insurer will likely refuse to provide an endorsement or charge more for it. Your insurance provider may also cap the amount of money it will reimburse or limit its coverage to certain mold-related services.
It can be hard to tell if your insurance provider covers damage caused by fungus growth. Read your policy to see if it mentions coverage for mold claims or the possibility of mold endorsements.
If you have any questions, talk to your adjuster. A representative from your local black mold cleanup company may also be able to help.

Grease Fire Basics

11/24/2019 (Permalink)

Young Man Using Red Fire Extinguisher To Stop Fire Coming From Oven In Kitchen If available, extinguish the fire with a Class B fire extinguisher

Grease Fire Basics

Home cooking fires are common, and a fire caused by grease and oils is among the most common of cooking fires. A grease fire is a different animal from fires that have paper or wood as a primary source. They can also quickly erupt on the stove top, in the oven and on grills. The source of the fire doesn't have to be cooking oils but can also originate from the oils and grease generated by the foods that are being cooked. They are tricky to extinguish, which may be a factor in why they cause so much damage.

Steps To Take During a Grease Fire

A quick response to this type of fire can prevent disaster. These measures have been proven to put out the flames.

Snuff out the flames by covering them with a metal lid or cookie sheet.
Keep the cover on until the fire is out.
An alternative is to cover the fire with baking soda or salt.
If available, extinguish the fire with a Class B fire extinguisher.

If these steps don't work and the fire grows, get everyone out of the home. Call the fire department as soon as possible.

Steps Not To Take

Unlike other fires, you should never use water on a fire feeding on cooking oils. It's also vital not to attempt to move the fire outside, either when it is burning or right after a metal lid has been put over the fire. This action can result in burns and a spread of the fire. Flour and baking powder will not work on snuffing out this type of fire, as they have a different chemical structure than baking soda and salt and can feed the fire.
Understanding a grease fire protects you and your family. If a blaze does harm your home, the first step to fire cleanup is to call in a fire remediation team in Theatre District, MA. Professionals will clean up the damage and restore your home "Like it never even happened."