Recent Why SERVPRO Posts

Pretesting: 3 Ways the Process May Reduce Insurance Claim Expense

3/19/2019 (Permalink)

SERVPRO of Boston Downtown can perform pretest in your home or business.

As a Seaport, MA, business owner, you may be concerned about what kind of damage natural disasters can cause and how they might impact your insurance premiums should you need to file a claim. However, there are ways to lower the risk of an incident, and one of the most effective can be pretesting. This process can help you find vulnerable areas around your commercial property that may be more at risk to disaster than others so you can make repairs or upgrades and lower the risk of needing to file a claim in the future.

1. Problem Areas Can Be Pinpointed

If you suspect one area of your building may be prone to problems during a flood or high winds or that a problem already exists, pretesting can confirm your suspicions. For example, if one side of your property experiences poor drainage, this type of testing can help assess risk and the grade of the problem. If it is a high-risk issue, then you may need to call your insurance agent with this information and ask about making a claim.

2. You Can Discover Your Options

After testing, your emergency disaster response team will likely go over the results with you and then offer a variety of options for repairs and upgrades. Some may include the tearing out and replacing of certain building materials or making improvements to a fire alarm system to promote early detection. This can be beneficial, as an array of options may help you be more flexible with your finances.

3. Tests Are Performed By Professionals

A professional disaster mitigation and restoration service is usually capable of performing these tests, and its experienced technicians can help you feel confident about they results they report. They may also be able to advise you about making an insurance claim based on the testing’s findings.

Pretesting may lower the financial risk associated with making an insurance claim on your Seaport, MA, business. From fires to floods, knowing where problems may lie can reduce the chance of serious damage to your building if these events occur.

What To Expect After Contacting SERVPRO

2/18/2019 (Permalink)

SERVPRO of Boston Downtown has teams available 24 hours a day

What To Expect After Contacting SERVPRO

If a client has suffered damage to his or her Boston, MA home, it is important to act quickly. SERVPRO’s 24 hour availability makes them a top choice for many insurance agencies. Here is what you can expect during the first several hours after contacting the restoration company.

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

How To Keep Your Restaurant Kitchen Mold-Free

11/29/2018 (Permalink)

Install a ventilation system in your Waterfront, MA kitchen

Enjoying the fruits of your hard-earned labor through the success of your Waterfront,MA, restaurant is always a rewarding feeling. However, coming across mold growth in your commercial kitchen can bring that contentment to a halt very quickly. Thankfully, there are various methods for keeping your restaurant kitchen clean and consistently mold-free.

Focus Your Attention On the Food Itself

Though there are many possible avenues for mold growth to occur, one of the most common causes of mold is through the food you bring into your kitchen. It can materialize easily on such foods as:

  • Vegetables
  • Fruits
  • Cheeses and other dairy products
  • Bread, and more

Therefore, it’s important to inspect your produce and other items before ever integrating them into your kitchen. Look for bruises, abrasions or already-apparent growths on your fruits and vegetables before purchasing. Check the expiration dates on packaged items and keep any open containers covered or sealed until use to prevent the onset of mold.

Keep a Reliable Ventilation System

Mold tends to emerge in areas that are dark, moist and generally untouched, meaning it can be hard to pinpoint the onset of mold until it’s too late. Help yourself and your kitchen crew by installing a ventilation system that reduces the high humidity in the kitchen, preventing potential mold from finding a suitable place to take root.

Remove and Restore Any Water Damage As It Occurs

Finding water damage in your restaurant would hardly be surprising, as running water is a consistent feature in any commercial kitchen with food prep spaces, dishwashing stations and more. For this reason, it’s important to always keep an eye out for continuously damp or wet areas that are the perfect breeding ground for mold. Hiring qualified mold remediation specialists to clear the area of any damage is key to a clean and healthy food prep environment.

When it comes to keeping the commercial kitchen of your Waterfront,MA, restaurant clean and mold-free, following these methods can help prevent any outbreak of unwanted mold growth and clear your kitchen for healthy food prep.

3 Things Not To Do After a Flood

11/15/2018 (Permalink)

Flooded home in Boston, MA

Avoid These Three Things

What you don't do after a flood can be as critical for your safety as the actions you take. It is important to remove flood water to limit water damage, but you should also avoid doing these three things after a flood in Boston,MA.

1. Risk Exposure to Tainted Water

Standing water resulting from a flood is considered Category Three water, or black water. It may contain contaminants such as chemicals, heavy metals, microbes, or solid waste. Keep unprotected skin from making contact with this infected water, and do not allow humans or animals to drink it.

If you attempt to mitigate damage in a flooded home, be sure to wear personal protective equipment, such as waterproof boots, hip waders, and heavy work gloves. If mold may be present, you should also wear a respirator.

2. Turn the Electricity On or Off

You may risk electrocution if you attempt to cross flood water to shut off a circuit breaker. There is no guarantee that water-damaged electrical components will function normally. Furthermore, neighbors may be running a generator improperly and back-feeding electricity into the grid. 

A utility company technician or a licensed electrician can disconnect the electrical meter to ensure that there is no electrocution risk. You should also exercise caution when dealing with flood-damaged electronics, which are likely to short-circuit.

3. Delay Cleanup

The longer water is left standing or moisture lingers, the more likely mold growth will become. Mold can begin to grow in a flooded home in 24 to 72 hours. Contact a cleanup service to eliminate standing water.

Avoid unprotected exposure to flood water, the risk of electrocution, and the dangers of secondary damage. The best way to handle flood damage is to hire water damage mitigation and restoration specialists to clean, to disinfect, and to dry the flooded portion of your residence in Boston, MA.

Your Business’s Fire Exposure May Be Worse Than You Think

11/15/2018 (Permalink)

Fire break out in a Chinatown,MA building

No business owner wants to watch years of investment and effort go up in smoke. Still, fire damage in Chinatown, MA, is a somewhat common occurrence. If your business has gone through a fire, damage may be more extensive than you think.

Insurance May Not Cover All Damage

As a diligent business owner, you likely have insurance to protect your company from the effects of fires and other hazards. Unfortunately, following a fire, your insurance adjuster may inform you that your policy doesn’t cover certain types of fires. Commonly, fire policies exclude the following events:

  • Arson-related fires
  • Fires in vacant buildings

A Fire May Touch All Parts of Your Business

Fires can be unbelievably destructive. Once smoke clears and fire crews leave, you may notice damage to all parts of your business. Damaged structures may include office buildings, warehouses, storage facilities and distribution centers. Further, inventory, office supplies, computers and equipment may sustain fire damage as well.

Fire Containment Can Cause Additional Damage

The best way to limit damage during a business fire is to extinguish flames as quickly as possible. Still, fire mitigation often causes additional damage. As such, even if your business did not turn into a raging inferno, you may have to deal with the messes water, fire retardant and smoke leave behind. Fortunately, you probably don’t have to figure out cleanup on your own. A professional restoration technician from a reputable service likely has the equipment and knowledge to assess damage and recommend a restoration strategy.

While all fires are different, many in Chinatown, MA, have the potential to cause serious damage to your business. As a savvy entrepreneur, you spend a significant amount of time thinking of ways to attract new customers and improve your company’s products or services. Nonetheless, if you don’t have a plan for recovering from fire damage, you may be missing the mark.

How to Be Proactive about Plumbing Issues in Your Commercial Business

9/24/2018 (Permalink)

Water damage in South Boston, MA

A broken pipe or cracked water main can be significant plumbing problems for business owners; however, while the plumbing issues can be detrimental for a property, the level of stress and pressure on the business owner can also present risks. It is better to manage property effectively and properly to minimize the chances of one of these major catastrophes.

1. Preventative Maintenance

Preventative maintenance is one of the most important things a building owner can do to protect their property, the tenants, and employees. Preventative maintenance refers to the routine inspection of plumbing, sprinklers, pumps, and drains. While the inspection schedule for any of these items may vary, you may want to aim for at least one full-scale inspection per year.

2. Fix Minor Issues Before They Become Major Ones

While performing preventative maintenance is a wonderful prevention tool, it means nothing if issues are discovered and not addressed. The whole point in performing inspections is to find and resolve issues while they are still small, as opposed to waiting until the issue manifests into plumbing problems that can temporarily close down the business. Fixing these minor issues before they become major ones is just good business sense.

3. Find Backup You Can Count On

As being proactive about plumbing issues involves routine maintenance, it may be in your best interest to find a plumbing specialist in the South Boston, MA, area that you can rely on and trust. You may want to speak with several companies and individuals before deciding because, as you will likely be doing business together for years to come, you want to feel comfortable in your decision.

Plumbing problems pose a significant concern for most business owners because of the expense and potential recovery time; however, if owners can commit to performing annual inspections and fixing small issues before they become substantial issues, then they may not have to spend too much time worrying about their potential risk.