Recent Water Damage Posts

Water-Based Secondary Damage to the Home

8/22/2019 (Permalink)

Replacing floor after water damage in Back Bay, MA

When water finds its way into your Back Bay, MA home, the damage can persist well after the area has dried. Known as secondary damage, rooms, walls, furniture, and other items that have not been properly dried and dehumidified can suffer from black mold and other issues that may begin to damage other areas of the home if left unchecked. As such, it is imperative to quickly and efficiently remove the water, dry and dehumidify the area, and closely inspect the area for mold growth.

Understanding Mold Growth

Oftentimes, damage to the home from water, stemming from storms, leaks, or other water-related issues, is not as devastating as the secondary damage that comes after the puddles have dried. Black mold forms quickly if given the right environment, and once it forms, it can spread quickly. Some of these factors include:

  • Porous material: The wood, insulation, drywall, flooring, and furniture in a home are very absorbent and trap water when not properly and thoroughly dried
  • High humidity: Warm, humid days are a veritable breeding ground for mold growth because the moisture level in the air prevents porous areas from fully drying
  • Ventilation: When battling against porous material during a humid time period, proper ventilation is imperative to preventing mold growth
  • Time: Swift action must be taken after storms and leaks to dry and ventilate the home, as mold will begin to form and spread in a matter of days

Dangers of Mold

Mold is more than an unsightly inconvenience. As a living organism, black mold has the ability to spread throughout the home quickly, even in areas that were untouched by the original water damage. Mold attaches itself to all types of materials, including walls, floors, and support beams, and begins to eat away at these areas. As such, the overall integrity of your home can be damaged in a matter of days. Swift action, close inspection, and thorough remediation are the best ways to protect your home from further damage after a water leak or flood.

How To Handle an Overflowing Toilet

6/10/2019 (Permalink)

A clogged toilet needs to be dealt with correctly to prevent sewer damage

While toilets may get clogged or not function as they should from time to time, an overflowing toilet can pose a large issue, especially if dealing with a sewage backup. If sewage water enters your home in Seaport, MA, it is labeled Category 3 water and needs to be considered an emergency since the bacteria, viruses, and microbes in the contaminated water can cause serious illness and harm to anyone it comes into contact with. This situation warrants the help of a professional sewage cleanup and restoration company. Here is some useful information for dealing with a toilet overflow and sewer damage.

Possible Causes of a Sewage Backup

While you should contact a sewage company whenever a backup occurs, there are several reasons sewage might make its way into your home:

  • Clogged or flooded toilet
  • Tree roots affecting sewer line
  • Damaged, worn, or clogged sewer line
  • Municipal sewer backup

How To Deal With a Clogged Toilet

While a clogged toilet is not an emergency in itself, it needs to be dealt with correctly to prevent sewer damage from occurring. Often, a small clog can be handled using a toilet plunger. You should prevent overflowing ahead of time by taking the lid off the tank and pushing the flapper down, which prevents water from entering the bowl. Then turn off the toilet’s main water supply. If a plunger doesn’t fix the clog, you can try using a toilet auger or snake to break up a clog in the drainage pipe. Sometimes, a plunger or auger won’t be enough to fix the issue and will need to be fixed by a professional plumber.

Since sewage backup is grossly contaminated and causes severe harm to any who consumes or comes into contact with it, you should always call a professional sewer damage cleanup company rather than try to clean up the mess yourself. Prevent a toilet overflow from occurring by knowing how to effectively handle clogs.

Understanding Schedules for Sprinkler System Maintenance

4/16/2019 (Permalink)

Fire sprinkler system for a commercial building in Chinatown, MA

Different Elements of Your Sprinklers Should be Checked Throughout the Year

The fire sprinklers in commercial properties are vital to the safety and continued operations of businesses. However, while many property owners install these systems and forget about them, sprinkler maintenance is pivotal to the continued protection and viability of these systems. Different elements of your sprinklers should be checked at various intervals throughout the year.

1. Every Week

At least once a week you should check the control valves and the gauges. However, this varies based on sprinkler style. Control valves should be tested on any system, ensuring they are properly sealed, free of blockages and in the open position. Gauges on a deluge, pre-action or dry system should be inspected weekly for normal pressure readings.

2. Every Month

General sprinkler maintenance requires that gauges in a wet pipe or water-based system are inspected at least once per month. Also, alarm valves should be checked externally. Primarily, you are looking for any signs of damage and checking that appropriate pressure is sustained.

3. Change of Seasons

Either four times a year or at the change of every season, you should check the alarm devices and the hydraulic nameplate. The devices should be inspected for any physical defects, and the hydraulic nameplate should remain secured to the riser. Also, make sure that the nameplate is legible.

4. Once Per Year

A plumbing specialist in the Chinatown, MA, area should be called out once per year to inspect the entire system. While you may be performing all the required visual inspections, a specialist will ensure that the mechanics of the system are operating as they should be.

Sprinkler maintenance is essential to the proper functioning of your fire suppressant system. Without adequate inspections, it is possible that your sprinklers will be clogged and fail during a time of crisis. Therefore, perform the visual checks as described, and once per year hire a professional.

How To Replace a Toilet

3/18/2019 (Permalink)

A leaking toilet can cause damage in your South Boston, MA home

Over time, a leaking toilet can cause problems and require help from a water damage specialist. Sometimes you can remedy the situation by replacing a faulty component. However, if your toilet repair is unsuccessful, replacing the entire unit may be your only option. Although the task may seem intimidating, the process is typically straightforward. Following a few essential guidelines can help you successfully accomplish this home improvement project.

Measure Before You Begin

Before installing a different commode, you should verify that the new device can fit into the allocated space. To accomplish this, complete a few important measurements:

  • Distance from the back wall to the floor bolts
  • Space between the current bowl and side walls
  • Distance from the tank to water supply lines

Remove Existing Toilet

Disconnecting a leaking toilet can be messy. To minimize water seepage, you should complete the following steps:

  • Turn off the water supply
  • Flush commode to remove fluid
  • Absorb remaining liquid with a sponge
  • Place a bucket under tank before removing supply line

To disassemble your old toilet, unscrew the tank from the bowl. Then, loosen and remove the nuts holding the unit to the floor and place the detached commode on a garbage bag. You should also remove the old wax ring and any excess wax remaining along the top of the drain. 

Set up New Toilet

Before connecting your new unit, you should install new floor bolts and place a new wax ring on the base of the toilet outlet. Then, lower the bowl over the new bolts, pushing it straight down to prevent ring damage. Once the base is firmly in place, secure the nuts. To prevent cracks, avoid overtightening.

After installing the base, carefully attach the tank. You should ensure the unit is level, and then reconnect the water supply. Before finalizing the project, verify the absence of leaks and adjust components as necessary.
A Simple Project

Replacing an old, leaking toilet with a new model doesn’t have to be a hassle. Measuring before commencing the project and taking steps to minimize water seepage can help every homeowner in South Boston, MA, efficiently accomplish the task.

Types of Water Damage Coverage

1/15/2019 (Permalink)

More water damages are caused by broken pipes in South End, MA

How to Approach Damaged Pipes and Other Plumbing

Do you know when water damage to your business is covered by your existing insurance policy? Read on to better understand how to approach damaged pipes and other plumbing problems.

1. Floods or Leaks?

While most commercial insurance policies explicitly do not cover the sort of catastrophic flood event that results from extreme rainfall, tidal waves, or overflowing rivers, many other types of water damage are still covered by default plans. For example, leaking pipes and the damage they cause to the surrounding area are usually covered. As long as all issues are correctly documented and ascertained by your adjuster, your insurer will likely pay for a qualified professional water damage restoration service to bring your property back to its original condition.

2. Burden of Maintenance

However, under most default packages, your business damage will not be insured against flooding resulting from negligence. Broadly speaking, these cases usually come down to a lack of preventative maintenance. For example, if a few damaged pipes were noticeably leaking for more than a couple of weeks, it is no longer considered an unpreventable accident. In such cases, the business owner will be liable for all damages, since the flood did not result from a sudden event.

3. Other Exceptions

Coverage for fire suppression systems, such as water-based overhead sprinklers or powder-based devices, is usually more extensive than for the basic plumbing. This is because these systems are necessary for the buildings to be compliant with fire codes and because water does not move through these pipes regularly. While it is important to maintain your fire sprinklers in South End, MA, for safety and legal reasons, it is unlikely that you need an additional insurance coverage package to cover them. Mold damage resulting from moisture retained in the walls or floors is usually not covered, as this is a side effect from a more fundamental plumbing problem.

Don’t allow damaged pipes and other plumbing issues to linger and incur unnecessary costs. Prevent downtime by actively pursuing the appropriate maintenance remedies outlined above.

3 Steps To Take When a Toilet Overflows

12/12/2018 (Permalink)

Sewage cleanup in a Boston,MA home

Three Steps to Limit Damage While Attempting to Clear the Drain Line

A flooded toilet is caused by a blockage in the drain line. Backups can result in sewer damage at a residence in Boston, MA. A homeowner can try plunging the toilet or using an auger or snake. If these consumer-grade tools do not eliminate the clog, the homeowner should contact a plumber. Follow these three steps to limit damage while attempting to clear the drain line.

1. Prevent Overflow From Spreading

As soon as the toilet begins to overflow, a homeowner should use towels or a mop to prevent water from spreading. This measure can reduce the extent of water damage. Water from a toilet backup is contaminated and may cause irreparable sewer damage to carpet or other porous materials. It will be necessary to dispose of cleanup materials.

2. Snake the Toilet or Floor Drain

Obtain an auger or snake designed for use in toilets. Some snakes are hand cranked, while others feature a power drill attachment. Run the snake down the toilet, or remove the toilet and insert the snake directly into the floor drain. Depending on the location of a clog, the snake should penetrate and either break up or extract the blockage.

3. Snake the Drain Cleanout

If the clog is located further down the line, a homeowner can try snaking the drain clean out. The clean out is a cap on the main line located in a basement or crawlspace. Use a long pipe wrench to remove the cap. This tool is required to provide the necessary torque. Backup may flow out once the cap has been removed.

If a toilet still floods after a homeowner has taken all of these steps, it will be necessary to contact a plumber. Depending on the severity of sewer damage, it may also be advisable to contact a sewage company that provides water damage mitigation and restoration in Boston, MA.

Basement Floods: The 4 Essential Steps to Mitigating Further Loss

10/4/2018 (Permalink)

Basement flood damage in Boston, MA

A basement flood can be devastating for homeowners, and when left to develop, flooding creates a multitude of issues from mold growth to structural problems. Taking the appropriate steps, as outlined below, can help mitigate further damage and get you on the path toward restoration.

1. Take Appropriate Safety Precautions

Whether sewage backup or a broken pipe causes a flood, water can pose significant risks to homeowners. After a flood, there is an increased risk of slip and fall injuries and electrocution. Therefore, turn off the electricity in the area and watch your footing. Additionally, if you are dealing with sewage, invest in protective clothing before handling any affected items.

2. Remove Standing Water

Whether flooding is less than an inch or over a foot, it can be challenging to begin the cleanup process without removing the water first. Depending on the depth of the water, it may be more practical to rent a sump pump which can be faster than a wet vac alone.

3. Dry the Area

Quickly drying the area is paramount to reducing the risk of mold development. Mold can form and begin spreading within the first 24 to 48 hours after the initial water damage. Open doors and windows and use air movers or fans to help with air circulation. The use of dehumidifiers may also be helpful to remove excessive moisture in the air.

4. Call for Assistance

Some floods require massive amounts of cleanup and can be a struggle without the proper tools. If your flooded basement is a little too daunting, you may want to reach out to professionals in Boston, MA, especially if the issue stems from a broken water or sewer line and requires a pipe repair.

Flooding is a nightmare for most homeowners, especially when it occurs in the basement. Fortunately, the cleanup process is manageable. However, it is important to remember that time is of the essence, and it may be beneficial to seek assistance for water damage where structural integrity and mold growth are concerns.

Insured: How To Know You Are Covered in a Flood

8/13/2018 (Permalink)

Water flooding in a Boston, MA prison

Your homeowners' policy is likely designed to take care of accidents that were unable to be foreseen. While it can secure against most of the things that can go wrong with your home in Boston, MA, you may need additional insurance for certain issues. Sometimes your basement flood can be covered, and sometimes it cannot.

What Isn't Covered?

There are several things your homeowners' policy probably doesn't insure:

  • Flood damage
  • Issues resulting from negligence or improper maintenance
  • Backup of municipal sewer lines
  • Repair of the flood's source

You may have to purchase additional insurance coverage for some of these issues. The cost of some of the repairs, however, such as repairs done by restoration professionals for problems caused by poor maintenance, will probably have to be paid out of pocket.

What Is Covered?

If the accident that causes the damage is sudden and unavoidable, such as a water heater that breaks and causes a basement flood, your homeowners' policy will probably protect you. If your floor or a wall needs to be replaced, your dwelling insurance can take care of it. If items are ruined in the flood, the personal property clause in the policy can help you pay for their replacement after the deductible is met.

What Additional Protection Is Needed?

If you experience frequent flooding in Boston, MA, it is a good idea to purchase flood insurance. Water backup coverage can help you when your basement is flooded by a backed-up sewer line or a clogged pipe outside your home. Talk to your insurance agent about other options that may be helpful for you to have to protect your home.

If a sudden accident causes a basement flood, a lot of the damage is probably insured by your homeowners' policy. Some special circumstances might require further coverage, though. It is important to make sure you understand your policy and have the right one in place before a problem occurs.

Is Flood Water Safe To Remove After a Pipe Breaks?

6/21/2018 (Permalink)

Pipe Break causing a flood in this Boston home

When water floods your home, how do you know if it is safe to clean up on your own? This is the question thousands of homeowners ask themselves every year after waters spread their way across the floor of the property. To help answer the question, the Institute of Inspection Cleaning and Restoration Certification has categorized contaminated water levels into three degrees of danger.

Category One

When a water supply line breaks in the kitchen, laundry room, or bathroom, the resulting liquid spreading across the floor is considered “clean” or “white.” Category one water is generally deemed harmless to humans and can frequently be cleaned up by the homeowner if caught before the water level gets to more than an inch or two. Other examples of white water can include an overflowing bathtub or a broken faucet.

Category Two

White water that sits for more than 24 hours can move into category two because it is then considered contaminated water. This type of liquid is often called “grey water” and is considered unsafe for humans or pets. Other ways white water can become contaminated include coming in contact with the following household items:

• Grease
• Food
• Bleach
• Cleaning supplies

Because category two liquid is unsafe, it should be handled by a specially trained water restoration team.

Category Three

Category three water is classified as grossly unsafe and extreme caution should be used when encountering the liquid. Often referred to as “black water,” this type of unclean water is often filled with fecal matter, dangerous chemicals, and toxic materials. Natural disasters, overflowing rivers, and broken sewers can flood your home with this unhealthy type of liquid. Because of the unique nature of the contaminants in black water, only trained professionals should remove this fluid from your home.

IICRC’s List

Flood waters can be frustrating to deal with, and the uncertainty of knowing what type of water you are standing in can be frightening. With the IICRC’s list, you can feel more secure in dealing with different types of contaminated water in Boston, MA.

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Your Guide to Bathroom Maintenance

6/16/2018 (Permalink)

Regular Maintenance for your commercial bathroom will reduce damages.

Whether you are dealing with a clogged toilet or a leaky faucet in your commercial building in Boston, MA, chances are you wouldn't mind some help keeping your bathroom in top shape. These seemingly minor bathroom problems can lead to overflow issues, water damage and messy spaces. You can work with a commercial water restoration team after your bathroom creates a watery mess, or you can use these tips to avoid the problem.


Employees and customers can throw the wrong thing down your toilets. When this happens, a blockage may create the perfect environment for toilet overflow. You can prevent this issue from happening by doing the following:

• Keep waste baskets in every stall.
• Offer a thin toilet paper.
• Request patrons throw paper towels and other non-toilet-friendly items in the trash through signage.

These simple steps may help you keep your toilets from getting blocked up.


A clogged toilet is not the only bathroom issue you need to be concerned with. Faucet leaks could be another problem. You can switch to automatic faucets to reduce the risk of people simply leaving the water running. Scheduling regular inspections and having a plumber on hand can help you fix actual leaks.


Another common problem in public bathrooms is mold growth, grime buildup and other unsavory cleanliness issues. If the toilet backups include sewage, you need to make sure your cleaning crew uses the proper solutions to rid the bathroom of the accompanying germs. Controlling moisture can help you avoid mold growth. If you notice a musty smell, you should try to call in a knowledgeable cleanup crew as soon as possible or the mold could spread.

The bathroom in your commercial building, whether open to employees or customers, may need some maintenance to keep it in working order. Many commercial restrooms have reoccurring issues with a clogged toilet, leaking pipes and dirt buildup, but yours doesn't have to.

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The Dangers of Secondary Water Damage After a Flood

4/10/2018 (Permalink)

Water Loss clean up in Boston MA

If your business experiences flooding, whether from a burst pipe, overflowing sewer or an extreme weather event, you may think only areas that are underwater will be damaged. Unfortunately, that isn’t the case. The flood water in your building can do a lot of primary damage, but the high humidity conditions inside your business caused by the evaporation of flood water can lead to serious secondary damage, such as the growth of black mold. Hiring a professional trained in water damage restoration in Boston, MA, can ensure that the water is extracted and your building thoroughly dried before more damage can be done.

Why Does Secondary Damage Occur?

When a building floods, the large amount of water begins to evaporate, creating high humidity conditions. This atmospheric moisture can saturate walls, cabinets and shelves and condense on metal surfaces. The longer these moist conditions persist, the more damage they can do.

What Are the Consequences of Secondary Damage?

Prolonged exposure to damp conditions can cause serious deterioration of many building materials:

• Drywall crumbles.
• Plaster can crack and crumble.
• Plywood and wood swells, warps and cracks.
• Metal begins to rust.
• Black mold grows on virtually any moist surface.

If flood water is not extracted in a timely fashion, these secondary effects can impact structural beams and concrete, weakening your building’s structure and threatening your place of business.

What Can You Do About It?

Don’t wait to take action. As soon as conditions are safe, contact an experienced water damage restoration professional in Boston, MA, to assess the situation and formulate a plan. The more quickly water is extracted from the premises, the lower restoration costs will be in the long run. Once pumps and vacuums have been employed to remove excess water, specialized industrial air movers and dehumidifiers will ensure there’s no lingering moisture to deteriorate materials or foster black mold growth.

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3 Tips To Help You Deal With Toilet Overflow

3/22/2018 (Permalink)

Bathroom Water Loss in Boston

Have you ever been standing in the bathroom of your South Boston, MA, house watching in terror as the toilet water continued to rise? Calling in a team of sewer damage restoration specialists can help you handle any toilet overflow problems you have. You can also check out these tips to prepare for the professionals.

1. Understand Why It's Happening

Getting to the bottom of a problem can help you better deal with the issue at hand. There are typically three reasons toilet water comes over the edge: There's a clog that's not allowing the water to escape through the plumbing, there's an error with the float mechanism, or there's a sewer backup. You may be able to solve the first two issues on your own. However, a backup can be a serious problem that requires the help of your sewer company and restoration experts.

2. Stop the Immediate Overflow

A flooded toilet is typically not a pretty sight. You can stop the water from coming over the edge by turning off the toilet's water supply. Check for a valve near the bottom side of the bowl, and turn it counterclockwise.

If you can't find a valve, take off the tank cover. Raise up the float ball or float cup. If you lift it high enough, the water should stop running. If you still can't manage to get the water to stop running, turn off the water supply to your whole house. After you turn off the water, the only reason your toilet would still be overflowing is if there is sewer damage.

3. Get Rid of the Blockage

Assuming you were able to get the water to stop flowing, you now have to get rid of the blockage that caused the problem in the first place. You can use a plunger to dislodge the blockage. You can also call in a plumber if you'd rather not deal with the problem yourself.

Toilet overflows can be a sign of sewer damage. You should try to take care of the problem as quickly as possible.

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How To Manage Sewage Cleanup in Your Bathroom

1/18/2018 (Permalink)

Cleaning up areas of your home after flooding and sewer damage is awful no matter what, but cleaning up the bathroom can be especially tedious. If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home in South Boston, MA.

1. Call for Help

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection. To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts. Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you can’t see to wreak havoc.

2. Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area. Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.

3. Sanitize

After drying the area, sanitize it as best you can. Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes. Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.

4. Dehumidify

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water. During the process of drying, sanitizing and restoring, you should be sure that a dehumidifier is always running.

Cleaning up the aftermath of sewer damage doesn’t have to be a nightmare. By getting a head start on the problem and calling in the professionals, you can have your home clean and dry again in no time.

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How Should You Handle Flooding of a Home or Business?

9/27/2017 (Permalink)

How Should You Handle Flooding of a Home or Business?

Flooding events can easily lead to lasting water damage. While most people would quickly free-associate the word flood with images of standing flood water that doesn't go down for weeks, the truth is that the majority of flood damage in the United States is due to much more quotidian causes. In fact, mundane sources of leaking like supply line breaks or pipe breaks account for far more water damage than any other source.

The good news is that this type of flooding is almost always subject to complete remediation and flood damage mitigation. The bad news is that many people simply do not act in time to save their flooded homes or businesses. The problem often arises when property owners incorrectly believe that the water in their business or water in their home either doesn't pose a serious threat or that they can somehow take care of it themselves. While the do-it-yourself attitude is an enduring and admirable characteristic of the American ethos, it has no place in the mitigation and restoration of flooded homes or businesses.

It is of the utmost importance that any time a property owner notices flood water in their home or water in their business that they immediately call in their local flood damage restoration company. A professional flood damage restoration company will be able to act quickly, minimizing the chances that water damage becomes permanent. In almost all cases, a professional restoration company that is called to the scene of a flooded home or business within 24 hours of the event will be able to complete a successful restoration and mitigation of the water damage. Waiting longer than 24 hours to begin restoration and mitigation efforts will begin to increase the likelihood of the flooded home or business sustaining lasting damage. Waiting longer than a week will all but ensure permanent damage and possible loss of the property.

Let's take a look at the water cleanup process that has been established over the last 50 years. We'll see what the typical restoration company carries out upon being called to the scene of a flooding event.

The call is made and the water cleanup team is dispatched

The first step in the restoration of any flood-damaged property is for the property owner to call in a professional water cleanup team. Upon arriving on scene, usually within the first 30 minutes of receiving the call, the water cleanup team will immediately enter the property. They will begin by assessing the severity and classification of the water in the business or water in the home. They will then make sure that the site of the original pipe break or supply line break is not actively spewing water. The cleanup team will also take special care to note if any water around the area of the supply line break or pipe break has seeped into structural components or is otherwise hiding out of site.

The large-scale removal of water beings

Next, the cleanup team will begin removing all standing water in the business or water in the home. This will be carried out through the use of high-powered vacuum equipment, which is capable of removing massive amounts of water at any given time. This part of the cleanup process will typically take less than one hour.

The team will begin the complete drying of the premises

The next step is to begin the drying process. Using industrial-strength drying equipment, the team will set up drying devices and dehumidifiers throughout the property. They will especially focus in on the area of the original pipe break or supply line break, taking care to make sure the area is completely dry and no structural or surface damage is permitted to spread. Upon completion of this step, the home will no longer risk incurring further damage and, after additional cleaning, it will be restored to its original state.
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Benefits Of Professional Water Damage Restoration

8/30/2017 (Permalink)

Benefits Of Professional Water Damage Restoration

The Internet routinely makes it seem plausible to do just about any do it yourself project in the home. Thanks to videos and step by step instructions, people might even believe they could handle a water damage restoration project all on their own, without the help of any professional. Warning: Do not fall for any DIY restoration project. In the end, you'll probably wind up amassing more damage from your efforts. Water cleanup, mitigation, and restoration is for the professionals alone.

The many benefits of professional water cleanup

First things first. Whether you're dealing with water in home or water in business, you're going to need someone who is certified to assess the damage. Only a restoration company is going to have the certified water cleanup professionals available to assess the damage, perform mitigation, and work on water cleanup that leaves your home or business in the exact same state it was in before the water damage.

Professional restoration experts from a restoration company are certified to assess, mitigate, and carry out drying and water cleanup when there is water in home or water in business. Keep in mind that water immediately begins to cause damage on the same day it stands in the home. Whether it's a flooded home because of a supply line break or a pipe break, it's going to harm furniture, flooring, and other miscellaneous objects it is left to stand on.

The equipment that is used by a professional restoration company will expedite the water cleanup process. For example, when someone has water in home or water in business, they don't have a handy moisture sensor probe to assess the damage. The restoration company will have this equipment, as well as industrial grade humidifiers and fans to dry the area affected by water damage. In short, hiring a restoration company for your water restoration is going to make the process as much as 10 times as fast, leaving your precious in home or in business items free from permanent water damage. Trying to do it yourself can cause massive damage to your possessions because you simply don't have the industrial equipment on hand to quickly clean up the mess.

Mitigation should be carried out by certified professionals with the knowledge to assess flood damage, a supply line break, a pipe break, or others kinds of causes of a flooded home or business. Compared to the additional damage that can come from "doing it yourself," the price of mitigation by a professional is going to save you a lot of money. Drying from a professional doesn't just come from a "dryer" but from air movers and blowers that will do so much more good than anything you could come up with in a do it yourself plan.

Beyond drying, mitigation includes removing the source of the problem that caused water in home and water in business in the first place. The source of the damage might be from flood damage, a supply line break, or a pipe break, or it could be a simple matter of a malfunctioning appliance that caused a flooded home. During mitigation, everything will be assessed, cleanup will begin quickly by an entire crew of experiences, and flood damage will be minimized. Drying especially needs to be done by professionals. If you leave it half done, the damage can be shockingly great.

Calling on a professional crew

Anyone who has flood damage from a flooded home, or a supply line break or pipe break, will thank themselves for calling on a restoration company for help. Do it yourself projects just don't work in when the damage is caused by water. Before looking up the first do it yourself video, call on a professional restoration expert beforehand. You're going to receive an estimate on cleanup that will save your prized possessions and the comfortable environment of your home before the flooding.
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Get Professional Help For Water Damage

7/26/2017 (Permalink)

Get Professional Help For Water Damage

Water damage restoration services are crucial if there is water in home or water in business. A homeowner or business owner who wants to save as much as possible and prevent further damage from a disaster-stricken property should seek professional service immediately.

Flooded home or water in business can come from a variety of sources including supply line break, flooding due to storms, pipe break, malfunctioning appliances, sewage backups, and even overflowing toilets or sinks.

Water can cause tremendous damage to a building and its contents. In fact, everything in the affected area is subject to being compromised within several days, and items like textiles and drywall can begin deteriorating within a short time. All it takes is a few inches of water in home or office due to pipe break, supply line break or other incident to cause water damage and create a serious threat to a residential or commercial property. Regardless of the reason for the flooded home or business, a quick response can prevent further damage of the property.

How Professionals Handle Flood Restoration

Water damage professionals from a restoration company arrive quickly to check for pipe break, supply line break or other reason for the water damage and restore the property. Water or flood damage restoration professionals are well-trained and knowledgeable in handling water in home and water in business situations. Reputable flood damage professionals perform water cleanup and drying in compliance with standards for flood damage or water mitigation.

Water in home or water in office must be removed quickly to protect the home or business, so mitigation professionals will respond as soon as possible to address the situation. The restoration company is fully equipped with powerful water extraction equipment, state-of-the-art drying system and moisture testing equipment.

The following are the steps followed by a restoration company or water cleanup professionals to clean up a flooded home or water in business.


The professionals will first have to inspect the flood damage and assess the extent of the problem and identify the source of water leak or other issues. Basements are often the hardest hit areas, although water or flood damage can affect anywhere, including behind walls, under floors, and penetrate any porous materials. Materials such as wood floors and walls are particularly vulnerable to damage because they contain gypsum, which contains numerous tiny cavities.

Removal of Standing Water

Professionals use industrial vacuums to ensure any standing water is properly extracted. These technicians have access to extremely powerful pumping equipment that is truck mounted, and this equipment is highly efficient in removing water from flooded homes and commercial establishments.

Cleaning And Deodorizing

After removing standing water, mitigation professionals will remove soaked debris, and clean it up before drying begins. The professionals decide what to dispose of and what materials or items that they believe can be salvaged. Anything that can be saved will be cleaned and set aside for disinfecting. In most cases, though, a lot of items are disposed of, including paper products, composite wood products and some textiles.

Drying of Structure And Contents

The bulk of water damage mitigation focus on the drying process. The technique involves the use of hot air injectors, powerful humidifiers, commercial air movers, and other high-tech equipment. If there is water trapped below wood floors, or behind walls, special equipment may be used to extract it. Once the drying is completed, water cleanup professionals will disassemble the work area, conduct a thorough assessment and clean up, and restore the affected area to its original state.


Water or flood damage can occur due to a supply line break, drain clogs or pipe break, or during heavy floods. As long as a property owner contacts a restoration company right away, water cleanup technicians will be able to minimize the extent of the damage. They can also reverse any damage rather quickly, allowing a family to get their lives back on track before long. Visit for more information on water damage.

Water Loss and Damage Restoration - How to Get Started

4/28/2017 (Permalink)

Water Loss and Damage Restoration - How to Get Started

Any kind of water damage, whether natural or not, comes with serious consequences. Unwanted water in business is likely to bring down profits or trigger unnecessary expenses for drying and flood damage restoration. Unfortunately, some of the water in homes are caused by unavoidable accidents and appropriate mitigation strategies are needed to get things back to normal. Here are some of the things that homeowners and businesspersons can rely on to bring about normalcy.

Knowing when to call for water damage restoration and mitigation

How fast a person responds after identifying water in their home can determine the best solution. They are likely to save most of their items when they act promptly. There are things they can start on their own such as drying and water cleanup.

They could start removing the water as they wait for flood damage restoration experts. However, in case of water damage in business premises with delicate items, they may have to wait. The last thing needed is altering items that could interfere with valuation for insurance compensation.

Always have an emergency number at hand especially in areas prone to flood damage. Water seepage can cause serious damage when unattended for 24 hours. They need to ensure that there is a good water damage restoration company they can call any time of day.

Mitigation steps to take during flood damage

Stay calm. Maintain clear thought throughout.
Call the best water cleanup company to clear the water in the business or home
Shut off the main water sources to cut off continued supply
Handle what can be done for instance putting aluminum foil under seats to prevent permanent staining and seepage
Lift curtains and draperies from water and allow air movement
Remove and start drying books , fabric and shoes in an area with proper air movement

Things you must avoid during the flood damage mitigation process

There is the temptation of handling everything. This may not always be the best thing after a serious incidence of floodwater in your business. Here are things you must avoid when faced with flood damage whether water is in your home or business.

Electric vacuums for drying will trigger electric shocks thus must be avoided. Allow the items in your house or business to dry naturally with adequate air movement.
Avoid staining your carpet permanently by putting newspapers along high traffic areas, the ink seeps through the wet carpets.
Do not delay the mitigation process, act immediately.

Flood damage restoration is more than water cleanup

When hiring a flood mitigation expert seek to find one that understand the need to prevent post-flooding effects. Proper drying and adequate air movement are important to prevent mold infestation after water in home or water in business problems. Water in a business does not need to be cause of future stress if you have the right water damage restoration experts to help you handle the water cleanup.

It is possible to contain flood damage and minimize negative impacts of water damage in a home. Choose the right water damage restoration service provider and save yourself future repair and replacement costs from the water damage. Visit for more information on water damage.

Things that the Water Damage Restoration Company will Do to Restore Your Property

4/28/2017 (Permalink)

Things that the Water Damage Restoration Company will Do to Restore Your Property

Water damage can happen in a business or at home for various reasons. These include a leaky roof, burst pipes, floods, or even after fighting a fire. Regardless of the cause of the water in home or business, you need to take quick action to contain the water damage and do the proper water cleanup if you are to save your valuables. The best thing would be employing the services of a professional water damage restoration company to do the drying, water cleanup, and restoration of the building.

Professional companies that carry out water damage restoration aim to reinstate the building back to its former glory and mitigate the damage. These experts will determine the extent of the damage that the water in business or home building has caused on a scale of one to four to identify the best technique to use when drying the premises as well as come up with suitable mitigation strategies.

Level one implies that there was light water damage to one room or sections but the carpets or rugs weren’t soaked by the water. Level two water damage involves at least one complete room that has a soaked carpet and wicking up the wall twelve to twenty-four inches. The third level generally entails overhead damages such as leaky ceiling and a saturated room. The fourth level is the highest flood damage characterized by deep saturation and is commonly caused by a flood.

After categorizing the water damage, the professionals will determine the water in home or business contamination level to determine the mitigation technique that will be the best fit for the situation. The higher the level, the more contaminated the water is. For instance, black water damage is the most unsanitary as it involves blocked plumbing, sewage backflow and standing water. Such levels of water contamination can cause illness or demise if ingested and proper water cleanup should be done to prevent such outcomes.

The team of water restoration professionals will then remove the water in business premises or at home based on the assessment done above. The mitigation procedure involves pumping standing water in business building or at home and suck that water out of the carpet and the floor to prevent further flood damage. They will then remove any dry wall which has wicking. The experts will take out and replace damaged insulation and structural beams during the water damage mitigation process. The floor may be removed so as to dry it or be replaced depending on the level of water contamination. Air movements cause the carpet and surfaces to dry faster.

Once the water damage restoration experts are done drying, deodorizing, and sanitizing the area where the water in the home had caused damage, they will leave some of their gear in place for a couple of days. This is done to continue drying the place and to return the temperature and moisture levels to normal. Air movements will also hasten the drying process. The water damage restoration experts have the best equipment for air movement and will therefore take care of the issue in the best manner. Reassessment of the home or business building will be done after three days, and if the property has reached pre-water damage dryness, the pros will remove their equipment and your home or business premises will be restored.

Contacting water damage restoration professionals as soon as your home or business is soaked in water will cut the water cleanup expenses. Trying to do the job by yourself since you do not have the necessary knowledge or equipment such as the air movement machines will result in flood damage and other severe consequences due to the water in business premises or at home. The experts know how to mitigate water damage. The sooner the water in home or business is dried, the lesser the water or flood damage will be.
Visit for more information on water loss.

Handling a Water Loss in Boston, MA

3/30/2017 (Permalink)

    Handling a Water Loss in Boston, MA            
            Boston, MA is one of the most historically significant
cities in the US. It is full of many tight-knit communities. However,
living in such a place could be quite stressful if you have water damage
 or flood damage. Some of the houses in Boston, MA are quite old and so
is the piping. The result is that they could leak water in home or water
 in business. Also, the city experiences its fair share of
flooding in areas such as Back Bay. Thus, it is important for you to
know the mitigation measures you can take in case of water damage or
flood damage.

Immediate Steps to Take

The first step to take is to remove any water immediately, for instance,
 any stagnant pools of water should be removed with a wet-vac cleaner.
You can also use a mop for a basic water cleanup exercise.

The other step immediately after some flooding is to ensure that there
is adequate air movement. Some rooms are prone to invasion by mold, some
 of which could make a building inhabitable. Additionally, you should
take mitigation measures to prevent any further damage. All items within
 a flooded room should be moved to a dry place where drying can begin to
 take place. You should be careful about leaving the items in an open
area where they may be prone to theft.

Sometimes, handling the water can be quite difficult. In such an
instance, you may need to hire the professional services of a water
cleanup company. Such a company has special equipment such as water
pumps and professional extractors that they use to rid the building of water in Back Bay,

Think About Safety

 In the case of water in home or water in business, you should think of
safety first. If you choose to do the restoration work yourself, ensure
that you have the right safety gear. For instance, you must wear
protective gloves. They will ensure that you do not injure your hands as
 you move items around. Besides that, you should wear the right
footwear. If a room is flooded, you may not be able to see what is just
below the surface. Never wade through a flooded room barefoot as you
could puncture your feet.

Use Disinfectant

If your building in Downtown Masschusetts is flooded, you will have to
use disinfectant to clean the house. The reason for this is that the
dump conditions created by flooding create the perfect conditions for
bacteria to breed. You should use a high-quality disinfectant to ensure
that your family remains safe.

While most people still prefer to use bleach, there are products that
are more effective and much safer than bleach. If you are worried about the
environment, there are numerous products that you can use which are

Ensure Adequate Air Movement

Another factor that can cause bacteria to grow in the home is the lack
of efficient movement of air. If the microbial growth in the home gets
out of control, it can adversely affect the restoration cost. Efficient
movement of air ensures that the drying process takes place efficiently.

You should consider getting a dehumidifier and a box fan. While these
products cannot compete with the products that professionals use Downtown, they help. Place numerous fans in the area affected by the
floods. It will help to get the water molecules in the air. The
dehumidifier will then help to get rid of the moisture from the air.
When the professionals come in for the final drying process, you will have done everything possible to prevent secondary damages to your home.

Consider Demolition

The cost of reconstruction can be quite high. However, leaving
everything intact after the building has been damaged by water can be
dangerous. It can expose your family members to mortal danger. At times,
 the floodwater could also combine with sewer water, making everything
that was touched contaminated. In such a case, it would make sense to
remove and replace any damaged wall.

For instance, the affected drywall and baseboard should be removed and
taken to a landfill. After water damage, you may need
to get rid of the tiles to access any water that may have
gotten under them after your home is damaged by water. Leaving them in
place could provide an optimal breeding ground for bacteria and microbial growth.

Choosing the Restoration Company

Choosing a professional company can help to mitigate the damage.
However, there are many companies offering the service. Thus, it can be
challenging to figure out which one to choose. Some factors can help get
 the right company.

•    Choose a company that is insured and is licensed. A professional
 company will ensure that its technicians have the proper certification
from professional organizations.

•    Ask your neighbors and friends about the companies they have used.
Word of mouth is still one of the most important ways of finding a good
restoration service. If your friends have had satisfaction with a
certain company, there is good chance they are good quality. You should
ask neighbors and friends whose houses may have been affected by similar situations before. 

•    Look for a company that has fast response time. The damaging
effects of flooding can get worse even with an hour of delay. Look for a
 company that has a record for responding to its clients’ needs in the
least amount of time.

•    Ensure the restoration contract outlines what exactly the company
will do. The company should clearly outline everything the company will
do and the price each item will cost. If that is the case, you need
to know how much the work may cost you. Sometimes, the costs could be so
 high that you may want to get quotes from another company.

•    The company you choose should have experience in dealing with
insurance companies. Ultimately, your insurer may pay for the
restoration work, depending on your policy. However, if you do not make you choice carefully,
costs could end up coming out of pocket. You should choose a company
that knows how to expedite the process of getting the insurance claim.

 While there are many considerations to keep in mind when restoring your
 damaged home, these should prove quite useful. Finally, keep in mind
that quality should always take priority over price when choosing a
company to do the restoration work. Visit for more information on water damage restoration.

Fast and Effective Disaster Restoration

2/24/2017 (Permalink)

Just before the holidays, Charlotte was busy prepping her home for guests. In August, she had a leak repaired in her third floor bathroom, which had caused only minor damage. Now, while cleaning her home in December, she noticed some water damage along the walls and ceiling of her second floor bathroom, as well as in her dining room located on the first floor.  With the presence of visible water damage, Charlotte was concerned about mold and called SERVPRO of Boston for help.

Within hours, Project Manager Andrew Roche, and a team of SERVPRO professionals responded and inspected the areas in the bathroom and dining room that exhibited visible damage. SERVPRO technicians noticed what appeared to be Microbial growth on the structure and measured elevated moisture levels. In just three days, Charlotte’s home was treated and restored "Like it never even happened."

“Thank you to Andrew and his team for the prompt service … making it possible for us to get our house in good shape before my whole family came to stay with us for the holidays,” said Charlotte.

At SERVPRO of Boston, customer service is our top priority and we are available to assist you with emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.  For more information, call SERVPRO of Boston at 617.249.7971.

Frozen Pipes: Prevention and Treatment 

12/15/2016 (Permalink)

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable. 

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out: 

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too. 

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of Boston immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of Boston professionals have the expertise to prevent or mitigate the devastating effects that water damage can have. 

Taking Preventative Steps to Keep Your House Dry

10/11/2016 (Permalink)

Water damage can occur in homes in a variety of ways. Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house. 

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming.

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Boston - Downtown at (617) 227-2200 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Are You Prepared for Spring Flooding?

3/23/2016 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO immediately at (617) 227-2200. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of water damage.