Sewage Cleanup and Restoration

A typical dictionary defines sewage as that "waste matter that passes through sewers.” This is easy to understand, the used water in our properties, whether water from kitchens or bathrooms, moves from our properties to water management facilities. But sewage isn't simply "used water", that's perhaps the nice way of saying it, sewage is used water and waste.

This watery mess is contaminated and should be considered potentially dangerous. This waste water may contain bacteria and viruses that could cause serious illness; it’s not something to take lightly. 

Cleaning sewage is something you need specific training for with the right tools. Our Boston area SERVPRO team are professional cleaners with experience handling the most difficult cleaning tasks. Not only are we skilled to take care of your needs, we're skilled to tackle the biggest and most difficult cleaning projects our city can offer. 

Our SERVPRO team is prepared and specially trained to address a sewage backup — don’t risk it.

Sewage Backup or Toilet Overflow? Call Us Today – (617) 227-2200

There are three major types of contaminated water. SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.