Why SERVPRO Photo Gallery

Dog and green SERVPRO duck.

Cutest Office Assistant in the Boston Area

At SERVPRO of Boston Downtown, we are pretty certain that we have the cutest office assistant. Though he cannot follow along during jobs, he does a great job of brightening up our days!

Green SERVPRO duck on dashboard.

Happily Here To Help!

No matter the day or hour that your home or business in Boston, MA, suffers from a loss, our crew happily jumps into action to respond to your loss. Being there to help our community is what we are here for!

SERVPRO trucks parked.

Available 24 Hours a Day - 7 Days a Week

When a disaster strikes your home or business in the Boston area, you can count on our team to be there to help with all your restoration and cleanup needs! Our crew can quickly respond and get to work to ensure that your damage is properly taken care of quickly.

SERVPRO vans infront of scene of loss.

Always Available For An Emergency Response

Our SERVPRO of Boston Downtown / Back Bay / South Boston team offers an around-the-clock emergency response if your home or business suffers from water, fire, or mold damage. Disaster never waits for a convenient time to strike, so our team is always here to help get your Boston, MA, home or business back to normal.

Team members posing for a photo.

SERVPRO of Boston Team Members!

We love our SERVPRO of Boston Downtown / Back Bay / South Boston team members! These pros are dedicated to being there to help your home or business in Boston, MA, after suffering from water or fire damage.

stormy and blaze in snow

Stormy and Blaze Take a Snow Day

Winter Storm Gail 2020

Boston was hit by Winter Storm Gail, bringing over a foot of snow to our state. Although many are snowed in, our team is still operating and responding to those with water and fire emergencies.

a graphic that says "Nickels and dimes add up to dollars."


In the wise words of our trusted leader, "Nickels and dimes add up to dollars." -Frank Mattos

Frank has several different phrases he says on a day to day basis, and we thought it'd be fun to highlight them! 

a customer satisfaction report

Customer Satisfaction

"Fast and Great Work, Especially Daury Medina."

We are so proud of our team for working quickly and efficiently! You can count on our SERVPRO of Boston Downtown/Back Bay/South Boston crew to be "Faster to any size Disaster."

green SERVPRO trucks in a warehouse

24/7 Cleaning Services Available

Our teams are gearing up to head back out there! Our trucks are always ready to head out in a moments notice. We’re available 24/7 for bio remediation and disinfection of your commercial and residential properties in Boston, MA

a wood platform

Restaurant Fire Damage

This Boston restaurant suffered fire damage which led to water and mold damage. Our team are experts in water, fire, and mold remediation. Call SERVPRO of Boston Downtown/Back Bay/South Boston to make it "Like it never even happened."

Just Popping In!

Jake loves to pop in on Heather. Our team is always on the ball with communication within the office here at SERVPRO of Boston Downtown/Back Bay/South Boston! Team Mattos is on top of it! 

Jake, Frank, and Julia

Jake, Frank, and Julia are all working hard to make sure all jobs are handled quickly, efficiently, and with the utmost care & attention to detail! Our team here at SERVPRO of Boston Downtown/Back Bay/South Boston is unmatched.

Operations Manager

Operations Manager, Mike, can always be found with a smile (and a hat)! Mike is a wonderful asset here at SERVPRO of Boston Downtown/Back Bay/South Boston! Thanks for all your hard work, Mike! 

Setting Goals

Frank and Jake meet to discuss SERVPRO of Boston’s growth & success. We are always setting new goals for Team Mattos! Our main goal is to be the premier choice for your restoration and cleaning needs. 

Award Winning Team

SERVPRO of Boston Downtown/Back Bay/South Boston is Boston’s award winning leader in clean up & restoration. Our team is as dedicated, hard working and compassionate as they come! Keep us in mind for your cleaning and restoration needs. 

Twinning at Work

When you show up for work and you are twinning with your boss. Awkward! What can we say? Team Mattos has some great style here at the SERVPRO of Boston Downtown/Back Bay/South Boston office!

Jake and Julia

Jake and Julia are working out today’s busy schedule! Julia and Jake make a great pair when ensuring our office at SERVPRO of Boston Downtown/Back Bay/South Boston stays efficient and effective! Team Mattos for the win!

Jake and Denielle

General Manager, Jake, and Job File Coordinator Denielle hard at work! We can always count on these 2 to stay on top of things. We are proud to have you both as part of Team Mattos!

Our CEO, Frank Mattos.

Our CEO Frank Mattos is celebrating his 30th year as a SERVPRO owner. We are lucky to have such a dedicated and involved CEO in our office. If anyone knows the ins and outs of SERVPRO, it's Frank!


Our commitment to you is SERVPRO of Boston Downtown/Back Bay/South Boston will be, as our motto states, "Faster to Any Size Disaster." We are waiting for your call around the clock 24 hours a day, 7 days a week, 365 days a year. 


Do you have a whole in your wall?

Believe it or not, but most homes do. Whether someone fell through the attic or drove into the wall in the garage. SERVPRO of Boston Downtown/ Back Bay/South Boston specializes in any kind of damage that you may have in your home!

Commercial Water Damage

To Learn More About Our Water Restoration Services, Click Below


24/7, 365 days a year SERVPRO of Boston Downtown/Back Bay /South Boston is here for You!

Moisture Testing During Water Damage Restoration

Testing moisture levels is an important part of the water damage restoration process. SERVPRO of Boston Downtown/Back Bay/South Boston will provide a clearance before you return to your home or business after water and mold damage. 

Bathroom Supply Line Leak

You would not have guessed that this bathroom was absolutely gutted because of a leak in the supply line. The new sink and flooring look amazing after the damage it had earlier this week.

After Air Duct Cleaning

SERVPRO was able to clean air ducts and restore then back to like new.  It is important to ensure your duct work is clear preventing future damages in your home.  Contact us for your cleaning needs. 

Fire cleaning products

Did you know? 

SERVPRO of Boston Downtown / Back Bay / South Boston has their own line of cleaning supplies that are the best in the industry for cleaning any residential or commercial fire job. 

If you have any questions feel free to call us directly at (617) 227-2200

Water cleanup available 24/7

SERVPRO of Boston Downtown / Back Bay / South Boston has teams available 24 hours a day. If you have any questions, do not hesitate to contact us at (617) 227-2200. We have team members that can take your call around the clock. 

Water extraction at a local prison

This prison had several inches of water that needed to be extracted. SERVPRO was quick to respond and start the mitigation process. It is important to not let water sit for too long or it can begin to create microbial growth. 

hardwood floor tenting for drying after water damage

Another Rescued Floor

SERVPRO of Boston was recently able to save a family from having to refinish a large family room floor. We were able to completely remove the cupping in a small section of a large floor that would have required a complete pack out of the space as well as sanding and refinish due to a custom stain finish. We combined heat from our low grain refrigerant dehumidifiers with our floor mat drying system which basically vacuums the floor removing moisture while reversing the cupping.