Flooding and Water Damage Restoration in Back Bay, MA

You come home one day and notice that your house in Back Bay, MA, has flooded. What do you do? You walk into the office on a Monday morning and notice that a pipe has burst in the bathroom. What do you do? Call our SERVPRO of Boston Downtown / Back Bay / South Boston team as quickly as possible! Time is of the essence after a water damage event. Waiting to call a trusted water damage restoration company can lead to more damage and more expensive remediation costs. 

Don't wait! Call our SERVPRO of Boston Downtown / Back Bay / South Boston team today - (617) 227-2200.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester

Water or Flood Damage? Call Us Today – (617) 227-2200

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Back Bay residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Back Bay residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Back Bay community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (617) 227-2200 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”