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3 Tips To Help You Deal With Toilet Overflow

3/22/2018 (Permalink)

Water Damage 3 Tips To Help You Deal With Toilet Overflow Bathroom Water Loss in Boston

Have you ever been standing in the bathroom of your South Boston, MA, house watching in terror as the toilet water continued to rise? Calling in a team of sewer damage restoration specialists can help you handle any toilet overflow problems you have. You can also check out these tips to prepare for the professionals.

1. Understand Why It's Happening

Getting to the bottom of a problem can help you better deal with the issue at hand. There are typically three reasons toilet water comes over the edge: There's a clog that's not allowing the water to escape through the plumbing, there's an error with the float mechanism, or there's a sewer backup. You may be able to solve the first two issues on your own. However, a backup can be a serious problem that requires the help of your sewer company and restoration experts.

2. Stop the Immediate Overflow

A flooded toilet is typically not a pretty sight. You can stop the water from coming over the edge by turning off the toilet's water supply. Check for a valve near the bottom side of the bowl, and turn it counterclockwise.

If you can't find a valve, take off the tank cover. Raise up the float ball or float cup. If you lift it high enough, the water should stop running. If you still can't manage to get the water to stop running, turn off the water supply to your whole house. After you turn off the water, the only reason your toilet would still be overflowing is if there is sewer damage.

3. Get Rid of the Blockage

Assuming you were able to get the water to stop flowing, you now have to get rid of the blockage that caused the problem in the first place. You can use a plunger to dislodge the blockage. You can also call in a plumber if you'd rather not deal with the problem yourself.

Toilet overflows can be a sign of sewer damage. You should try to take care of the problem as quickly as possible.

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Which Types of Mold Grow in Houses?

3/20/2018 (Permalink)

Mold Remediation Which Types of Mold Grow in Houses? Roof suffering from Mold Damage

There are many different types and subspecies of mold that may grow in a house. If you have found mold in your home or smell an odor that leads you to suspect the presence of hidden mold, you should contact a certified service that provides testing, clean-up, and restoration services. Skilled professionals can determine whether mold growth poses a risk to any member of the household and limit your family's exposure.

• Aspergillus is a common genus of mold found on food such as bread or potatoes and in HVAC systems. This type of mold is highly aerobic and depends on the presence of oxygen in order to thrive.
• Cladosporium is black or green mold growth that often forms on air ducts, toilets, or painted surfaces in high humidity or when excessive moisture is present.
• Black mold is a type of mold that is known to cause problems for residents in homes with substantial growths. The scientific name for black mold is stachybotrys chartarum. This type of mold should be identified and handled only by mold experts.
• White mold tends to be in the early stages of growth. A reputable service should be able to prevent this type of mold from continuing to grow into mature colonies. White or light grey molds on plants are mildew – a related type of fungus.

These are just a few of the major types of mold growth that you may see in a home in the wake of water damage. You may attempt to identify visible mold in your home, but when it comes to determining the real risk posed by mold and eliminating its presence, you should rely on trained hygienists and remediation experts in Boston, MA. These specialists can provide accurate results with either microscopy or culturing and determine the type or subspecies of mold and the best way to eliminate it from your home.

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How To Identify Roof Hail Damage

3/15/2018 (Permalink)

There is no question hail can cause a lot of damage. While some people pay closer attention to their cars or other personal items, others remember how important it is to inspect roofs for further damage. Consider how costly any kind of damage to your roof or ceiling can be. Your business deserves a thorough check by a professional service after a hailstorm.

1. Asphalt Roof Damage

With an asphalt roof, you may find the shingles look shiny after a hailstorm. This is due to hail damage. The roof damage itself will often present as random denting. You may feel the dent is too soft to the touch or you may see a loss of granules. Additionally, the felt may be exposed.

2. Wooden Roofs

Generally, the impacts of hail damage look randomized. You will not usually find a pattern, and you may see split or cracked shingles. When it comes to shingles, they are often an orange or brown color when split. There will often be impact and dent marks over the wood. While roofs can be damaged through other types of weather, it is relatively easy to discern hail damage. Serious splits will have sharp corners and edges rather than the regular wear and tear of a shingle that was damaged over time.

3. Flood Water

Roof damage, especially during rainy seasons will often lead to water damage. Water can seep through the roof and into the attic. If you find wet insulation or mold growth in the attic itself, then you may have a compromised roof. Although it is easier to miss water damage in the attic, you should always check after a large storm.

After hail has caused damage to your Boston, MA, business, it is important to have it taken care of quickly. This type of damage can only get worse over time. In order to work through mitigation quickly, a restoration company can assess and work through the process with you.

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What To Do About Mold in Air Ducts

2/20/2018 (Permalink)

When cool air moves through your air ducts on warm days, this can cause water to condense inside the vent. When this happens, moisture becomes trapped in the ducts, creating an ideal environment for mold to grow. Moreover, since mold spores can be airborne, it is common for them to spread through your business via the vents. This is why it’s important to take care of HVAC cleaning on a regular basis. This will help keep mold from growing and invading your workspace. Here are the steps on how to handle this problem before it worsens.

Dealing With the Mold

• Have the mold tested
• Identify the cause of the mold
• Check air vents insulation to make sure the mold hasn’t spread
• Clean the interior vents

Cleaning the Ductwork

It’s not always easy to take on cleaning the ductwork by yourself. At times, it’s best to invest your money into a mold remediation team who knows what they are doing. After all, you may not have the proper supplies to get rid of mold altogether. Additionally, those who specialize in mold removal generally have more effective tools for the job and can conduct a targeted HVAC cleaning.

Preventing Mold

One of the best ways that you can prevent mold from spreading at the office is to install a HEPA filter. This helps maintain the cleanliness of your HVAC system for a long time to come. If you have had a mold problem in your Boston, MA, business before, then it’s never too late to think about prevention. You can also invest in a dehumidifier. This helps keep the moisture out of the air and cuts down on your time spent cleaning vents.

Getting rid of mold can be a pain. However, there are ways of preventing it and cleaning up after it happens. Generally, an HVAC cleaning is one of the best ways to trust that your air ducts aren’t compromised.

Visit our website for more information about mold damage.

Cleaning Your Business After a Fire: Important Steps to Take

2/14/2018 (Permalink)

When a fire breaks out at your Boston, MA, business.

Cleaning up afterward can be a challenge, even if the fire did not impact every part of the building. Smoke damage, discoloration of walls and floors and a lingering smell of smoke might all be problems you face after a fire. If you are currently dealing with the aftermath of a fire at your business, there are a few important steps to take that may help you get back to operational status faster.

Talk to the Fire Department

Once the fire is extinguished, you can approach the firefighters and ask a few important questions. While they might not be able to answer all your questions, you can make several inquiries, such as:

• What started the fire
• Which parts of the building were affected
• Who to contact to get a copy of the fire department’s report

Knowing as much as you can once the fire is contained or extinguished can help you plan cleanup efforts with more efficiency.

Inspect the Building

Work with your insurance company to take stock of soot damage, water damage from fire hoses and how many rooms were affected by flames. Inspecting the building can help you gauge how much it may cost to fix and whether any rooms have safety issues as a result of the fire. Remember to include interior walls, windows and doors in the inspection.

Removing Smoke Odors

Once fire damage is cleaned up, smoke damage may cause unpleasant odors to linger. Your fire damage checklist should include contacting a company that specializes in removing these odors. These professionals have access to machines and cleansers that can clean the air and deodorize your building. Getting rid of smoke odors can be challenging and calling in a professional at the outset can ensure the odors are neutralized permanently.

After a fire, your Boston, MA, business may be affected in many ways. However, taking action such as calling for professional smoke damage repair and staying on top of insurance reports can help you get your company up and running again.

What You Need To Know About Puff Backs

2/5/2018 (Permalink)

Having a modern, up-to-date furnace in your Boston, MA, home can make life a lot easier, but at the end of the day, you could still be dealing with some serious issues resulting from a variety of malfunctions. That’s because even the best furnaces are still prone to dirt and dust buildup, which often leads to small disasters known as puff backs. A puff back

• Involves a small explosion inside of your furnace or boiler
• Tends to occur more commonly in oil-fired heating systems
• Usually leads to widespread soot and smoke damage in a home


Generally, these issues are due to a malfunction in the furnace or heating system itself. Of course, the malfunction could be caused by a wide range of issues, such as a clogged filter or failing fan. Lack of maintenance appears to be the leading cause of issues leading up to puff backs of all types.

Varying Severity Levels

In some lucky cases, a puff back only causes minor damage to the furnace or heating system in question and is fairly quick and inexpensive to repair. However, other incidents, especially those from oil-fired systems, tend to be much larger and can spread soot, smoke and debris across all corners of a home in an instant. This not only leads to a potentially lengthy smoke cleaning process but can cause significant damage to the heating unit, requiring a full replacement in some cases.

Best Ways To Avoid Puff Backs

The best way to avoid this problem in your own home is to have your furnace, boiler or other heating system inspected annually by a certified professional. They have the knowhow needed to diagnose any issues and can give maintenance recommendations that reduce the likelihood of an explosion occurring. Otherwise, regularly changing your filters is a step in the right direction.

Understanding the basics of the average puff back can help you prepare your home against the threat, so you can enjoy your central heating in peace.

Visit our website for more information about fire damage.

How To Prevent Mold Damage After a Flood

1/18/2018 (Permalink)

A flood in your home is a serious issue. In addition to the water ruining your belongings, carpet and other structures, if left too long, it can also cause bacteria and mold growth. Follow these tips to take care of mold and prevent avoidable damage after a flood.

Take Safety Precautions

As soon as you discover a flood in your Boston, MA home, unplug all electronics and remove all furniture and other movable items right away. Remember the following:

• Televisions
• Gaming consoles
• Smartphones and tablets
• Lamps
• Medical equipment
• Other electronics

Disconnect the power to prevent electric shock during the cleanup process. Remember, the faster you complete this process, the more likely you are to save many of your more expensive belongings. Pull up carpet and underpadding, which can likely can't be saved. You may be able to save the carpet if it’s cleaned quickly enough, but shrinkage is possible.

Remove the Water

You can remove the water in several ways. Without power, you'll need to use buckets, mops and old towels to remove as much of it as you can. If the sewers aren't backed up, simply pour the water down the drain. If they aren't working, pour it onto the lawn. If you have power, you can use a wet/dry vacuum to soak up much of the water, but be sure to plug it in far away from any flood damage to better prevent shock. Avoid extension cords, which can short and cause a shock as well. If the flood waters are too high, you might consider renting a sump pump. Remove the standing water as quickly as possible to prevent mold growth.

The Final Steps

After you remove the excess water, open windows and use fans and a dehumidifier to dry the rooms out. Ensure the drywall is still safe to avoid crumbling, and disinfect the area to remove bacteria that may have entered your home through the sewer lines. Don't forget about walls and non-upholstered furniture. Finally, use a mold control product throughout your home and let it dry overnight to ensure you remove any trace of a problem. This takes care of any mold starting to grow and prevents new mold growth.

Visit our website at for more information on mold.

How To Manage Sewage Cleanup in Your Bathroom

1/18/2018 (Permalink)

Cleaning up areas of your home after flooding and sewer damage is awful no matter what, but cleaning up the bathroom can be especially tedious. If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home in South Boston, MA.

1. Call for Help

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection. To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts. Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you can’t see to wreak havoc.

2. Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area. Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.

3. Sanitize

After drying the area, sanitize it as best you can. Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes. Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.

4. Dehumidify

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water. During the process of drying, sanitizing and restoring, you should be sure that a dehumidifier is always running.

Cleaning up the aftermath of sewer damage doesn’t have to be a nightmare. By getting a head start on the problem and calling in the professionals, you can have your home clean and dry again in no time.

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Understanding Your Flooded Toilet

1/18/2018 (Permalink)

It might seem like a simple issue, but a flooded toilet is a major problem for a lot of companies. That’s because it’s a sign of sewer damage, and when it includes any kind of backup, there’s a serious biohazard risk involved. To handle it properly, you need to work with a sewage company that can clean the area properly, containing any biological materials and preventing water damage in the process.

How Toilets Flood

Toilets are simple mechanical devices that rely on water pressure and gravity for the bulk of their operational energy. What does that mean for you? It means there are only a few reasons why they would flood, including the following:

• The flooded toilet has a clog in the bowl or trap, preventing water from cycling out.
• There’s a problem with running water that won’t stop, overwhelming the toilet’s ability to clear it in time.
• There’s a clog causing sewer damage further down the line, past the point where you can see its location.

Typically, if there’s running water but no clog, the toilet will automatically flush or run, and there won’t be a lot of risk for contamination. When there’s a clog in the line, though, the toilet might overflow if there are multiple flushes or a running water problem. The most serious issue is a clog in the drain line itself, which could lead to a backup. This is often the most difficult cleanup.

Calling in the Professionals

Whenever a flooded toilet backs up far enough to cause water damage, it’s also creating a contamination risk that needs to be cleaned properly. That’s why you should have a plan for calling in cleanup experts in Waterfront, MA whenever your company is dealing with any kind of sewer backup. It will keep your employees safe, minimize damage to your facilities, and ensure that cleanup causes to least disruption possible.

When you work with professionals in Waterfront, MA who have the certification to handle these issues, you can turn back sewer damage and improve your facilities. That’s the difference proper cleaning and repair makes.

Visit our webpage for any commercial restoration emergency at

Always be prepared before a hurricane strikes

12/7/2017 (Permalink)

At SERVPRO of Boston - Downtown, Back Bay & South Boston, we want to make certain you and your family are prepared before the next storm strikes. We urge you to review the following preparedness tips to help safeguard your loved ones in the event of a hurricane:
Design a Family Plan Devise an evacuation plan with your family and chose a designated meeting place in case of separation. It is also worthwhile to conduct practice drills to make certain all family members are familiar with the plan. Create an Emergency Supply Kit This kit should include the following: first aid items, blankets, flashlights, cash, fresh water, nonperishable food items, candles, matches, necessary medication, a radio with batteries, personal hygiene products, baby formula and diapers (if needed), and all important documents should be placed in waterproof document storage bags. Prepare Your Home In anticipation of a hurricane, it is a good idea to prepare the outside of your home from damage caused by wind and debris. Boarding up windows and other glass portions of the home is a good way to prevent breakage.  It is important to know that taping windows does not prevent them from breaking. Also, remember to check around your home for hanging tree limbs and shrubs that need to be trimmed. Fill Your Gas Tank It is always a good idea to make sure your car's gas tank is full, just in case an emergency evacuation is ordered.  Often times, towns that are in an emergency situation can "shut down," leaving gas stations inoperable. During or after any storm, you can count on SERVPRO to be prepared no matter what the weather brings. Our highly trained staff and state-of-the-art equipment is ready 24/7 to help clean-up and restore damaged property, "Like it never even happened."®