Ensuring Smoother Damage Claims for All Parties
All Parties Benefit from Smoother Damage Claims
When a commercial property in South Boston, MA, is faced with mold, water or fire damage, getting back to normal doesn’t have to be a confusing and complicated process. Although a large loss may require time for a certified mediation and restoration company to complete, choosing the right one makes the claim process smoother for the property owner and insurance adjuster.
Trusted Claims Services
When choosing SERVPRO, all parties get peace of mind that they are working with an established, certified company that has the expertise to complete the restoration and established procedures to ensure the insurance claim avoids unexpected bumps in the road.
Itemized Inventory: An itemized list of all losses is provided in a detailed report that includes photos.
Claims Information Center: This is an online, one-stop shop for all aspects of the project. It includes a job file with vital, up-to-date information such as to estimate details, related paperwork, pending and completed jobs, cost data and performance comparison.
Trained Professionals: While the details are important for the client and insurance adjuster, so is that knowing trained, certified professionals are completing the work. All franchise technicians adhere to IICRC standards and complete ongoing training.
A Support Network
While the work is being completed, the technicians are backed by an extensive support network. The Customer Care Center works to promptly handle claims, implement best practices and maintain a strong relationship with national accounts. From filing documentation to providing any necessary documentation, it is dedicated to making the entire process go as smoothly as possible. That network also includes reliance on 1,700 franchises across the United States and Canada. No matter where a large loss happens, 24/7 help is available to respond to an emergency.
When damage happens, the client is focused on getting back to business and the insurance adjuster is focused on the numbers and ensuring the claim is done right. Getting help from the right restoration professional makes it easier to achieve both and get the situation back to “Like it never even happened.”